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JAMS leads the Chambers USA rankings again this year

JAMS leads the Chambers USA rankings again this year

We are the most represented ADR provider, with 23 neutrals ranked across six categories

JAMS Announces New Labor Arbitration Practice and Labor Rules

JAMS Announces New Labor Arbitration Practice and Labor Rules

Specify JAMS in your collective bargaining agreements for a fair, streamlined process and timely outcome

What's the Future of ADR?

What's the Future of ADR?

Find out at JAMS Next.
Every day, we're innovating to make ADR better.

JAMS Pathways

JAMS Pathways

Our conflict resolution programs create lasting, positive change for your organization

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About Jams

About JAMS

Local Solutions. Global Reach.™

JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.

JAMS ADR SERVICES

JAMS doesn’t just resolve disputes - we solve problems.

Arbitration Services

JAMS ADR service arbitration

Arbitration Services

JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.

JAMS Arbitrators & Arbitration Services

Mediation Services

JAMS Mediation services

Mediation Services

Rigorous preparation. Creative solutions. Persistent follow-up. We work diligently every step of the way-from pre-mediation calls to post-mediation follow-up to help all parties arrive at the best possible outcome to their dispute.

JAMS Mediators & Mediation Services

Neutral Analysis Services

JAMS Neutral Analysis Services

Neutral Analysis Services

Unbiased, confidential case evaluation from the best legal minds in the business. We provide attorneys with advisory opinions allowing you to fine-tune arguments, reassess settlement options, manage client expectations—and ultimately proceed with a winning strategy.

Fine-tune Your Strategy

JAMS Solutions

JAMS solutions

JAMS Solutions

Traditional mediation and arbitration are not the only tools available through JAMS. In some situations other approaches are more appropriate, effective and/or economical. These options, customized for specific organizations, industries and events, can prevent conflicts before they arise or provide more flexible, scalable and creative resolution paths when conflicts do emerge.

Learn about JAMS Solutions

International & Cross-Border Services

JAMS Global Reach

International & Cross-Border Services

JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.

Learn about our global reach

Please Welcome JAMS’ Newest Mediators & Arbitrators

OUR LATEST THINKING

Insights from industry-leading voices in ADR
From Promise to Practice: Resolving the Mediation Paradox in Europe
JAMS International & Cross Border

From Promise to Practice: Resolving the Mediation Paradox in Europe

This article explores the enduring underuse of mediation in civil and commercial disputes across the European Union (EU) and U.K., a phenomenon known as the "mediation paradox." Despite decades of policy support and legal frameworks such as the EU Mediation Directive, mediation remains a marginal method of dispute resolution. Drawing on historical context, a detailed analysis of a recent expert survey covering 25 EU member states, and regression analysis, the article reveals that indirect promotion of mediation is insufficient. Instead, it highlights that judicial incentives, courts’ ex officio powers, economic benefits and mandatory models are the only institutional features significantly associated with increased mediation use. This presents a new paradox: Although mediation is praised for its voluntariness, it flourishes only when mandated. The article concludes by recommending stronger, evidence-based legal strategies to make mediation a more central feature of European justice systems.

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Assistance

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Connect with our case management team to learn more about selecting a qualified mediator/arbitrator, submitting a case, or JAMS Rules & Procedures.

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